Politique de confidentialité

Privacy & Cookies Policy

Effective Date: 18/11/2024

We value your privacy and are committed to protecting your personal data. This Privacy & Cookies Policy explains how we collect, use, and store your information when you visit our website or use our services.

1. What Personal Data We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Health Information: Details shared during coaching sessions or via intake forms.
  • Payment Information: Bank or credit card details for processing payments.
  • Website Usage Data: Refer to the data collection info of WebSaveTime.

2. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and manage our services, including coaching programs.
  • To communicate with you, including responding to inquiries or booking requests.
  • To process payments and send invoices.
  • To comply with legal obligations under Belgian law and the GDPR.

We will not sell or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing

Under the GDPR, we process your data based on one or more of the following legal grounds:

  • Consent: When you provide explicit consent, e.g., signing up for newsletters or providing health data during coaching.
  • Contractual Obligation: To fulfill the services you have purchased.
  • Legal Obligation: To comply with legal or regulatory requirements.
  • Legitimate Interest: For operational purposes, such as improving our services.

4. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. Health-related data will be stored securely for 5 to 10 years, as required under Belgian law.

5. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure: Request the deletion of your data (“right to be forgotten”).
  • Restriction: Request to limit how we process your data.
  • Objection: Object to data processing for specific purposes.
  • Data Portability: Request a copy of your data in a machine-readable format.
  • Withdraw Consent: You may withdraw your consent at any time.

To exercise these rights, please contact us at [Your Email].

If you believe we have not respected your rights, you have the right to file a complaint with the Belgian Data Protection Authority:
Gegevensbeschermingsautoriteit (GBA)
Rue de la Presse 35, 1000 Brussels
Website: https://www.gegevensbeschermingsautoriteit.be/

6. Cookies Policy

Cookies are small text files stored on your device to improve your browsing experience.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function.
  • Analytics Cookies: Help us analyze website traffic and improve our services (e.g., Google Analytics).
  • Preference Cookies: Save your preferences, such as language settings.

Managing Cookies

You can manage or delete cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

For more information on managing cookies, visit https://www.allaboutcookies.org/.

7. Data Security

We implement appropriate technical and organizational measures to ensure your data is secure and protected from unauthorized access, alteration, or disclosure.

8. Third-Party Services

We may use third-party tools (e.g., payment processors, analytics providers) that comply with GDPR and Belgian law. We ensure that any third party handling your data meets strict data protection standards.

9. Updates to This Policy

We may update this Privacy & Cookies Policy to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Effective Date.”

Contact Us

If you have any questions or concerns about this Privacy & Cookies Policy, please contact us: